The agreement between you and us for using Coached by Cherrie during the beta, in plain words.
These terms are an agreement between you and Renna Labs, LLC ("we" and "us"), which runs Coached by Cherrie. They cover the waitlist, the beta, the app and this site. By joining the waitlist, paying the deposit or creating an account, you agree to them. If you don't agree, please don't use Cherrie. How we handle your information is in our Privacy Policy and our health information policy; please read them too.
You must be 18 or older. Coached by Cherrie is designed for adults, and its coaching assumes an adult body and adult judgment. When you set up your account, you confirm that you are 18 or over, in a box you check yourself. If we learn that an account belongs to someone younger, we will close it and delete the information associated with it.
You must live in the United States. During the beta, Coached by Cherrie is not available in California, Washington, Nevada or Connecticut. When you set up your account, you choose the state you live in and confirm, in a box you check yourself, that you live there; you can't choose a state where Coached by Cherrie isn't available.
What you agreed to is kept. When you set up your account, you also check a box to agree to these terms and our Privacy Policy, and one to agree that Cherrie uses the health information you give, including about your menstrual cycle, to shape your training. A last box, which you don't have to check, lets us also use your health answers, with your name taken off, to help make Cherrie better for every woman; you can change it in Settings at any time. We keep the words you agreed to, your state and the date, and Settings shows a summary of them with your state and the date. If we change those words in a way that matters, the app asks you again before you carry on, and keeps your earlier answer too.
You must be able to agree to these terms — that is, legally able to enter into an agreement on your own behalf.
Before your first session, you complete a health screening questionnaire. If your answers indicate that you should get medical clearance before exercising, you need that clearance before training with Cherrie.
If any of this stops being true — you move to a state where Coached by Cherrie isn't available, for example — please tell us, so we can close your account properly.
Cherrie is an AI. Coached by Cherrie is a strength and fitness coaching service, and Cherrie, the coach in the app, is openly artificial intelligence: no person writes your plan or Cherrie's replies. Its replies are written by AI, using what you've told it and the knowledge built into the app. When the AI can't be reached, the app answers from its own rules, and says so.
It isn't medical care. Cherrie doesn't diagnose, treat or prescribe, and isn't a substitute for your doctor, a physical therapist, a registered dietitian or a mental health professional. When something sounds like it needs one of them, Cherrie says so.
It isn't for pregnancy, which carries its own risks that Cherrie isn't equipped to handle. Cherrie will tell you who to ask. After you've given birth, Cherrie coaches you once your doctor has said you're ready to train again. There's no set time for that, because every pregnancy and recovery is different.
It isn't for emergencies. If you're hurt or unwell, call 911. If you're in crisis, call or text 988, the Suicide & Crisis Lifeline. For support with eating, call the National Alliance for Eating Disorders helpline at 1-866-662-1235.
Answer the health screening honestly, and if it says to get medical clearance, get it before you train. When something changes — an injury, a pregnancy, a new diagnosis or medication — update your answers in the app, so your training changes with it.
Stop if something feels wrong. Stop training and get help if you feel chest pain, faintness, unusual shortness of breath, or pain that's sharp or getting worse. That call is always yours to make, in the moment, whatever the plan says.
Train within your limits. You're responsible for choosing weights you can control, using equipment safely and as its maker instructs, and training somewhere safe. Cherrie can't supervise you while you train.
Strength training carries risk, including injury, even when it's done well and well coached: strains, sprains, falls, dropped weights and, rarely, something more serious. By choosing to train, you accept those risks. As far as the law allows, we're not responsible for an injury that comes from them, though nothing here excuses our gross negligence or willful misconduct, or anything else the law doesn't let us exclude.
Food and weight. Nutrition guidance in the app is general, and its numbers come from public US government food data or the labels you add. It isn't a diet for a medical condition. Cherrie never suggests a calorie goal under 1,200 calories a day, and if you have a condition that affects what you eat, follow your doctor's or a registered dietitian's advice.
Joining the waitlist is free, with no credit card. It tells us you're interested; it doesn't hold a place.
The beta has 100 places, and paying the deposit is what secures one. When places open, we email everyone on the waitlist at the same time, and the first 100 women to pay a $21 deposit through our payment processor get a place. Before you pay, our places page asks which state you live in; if the beta isn't available there yet, it tells you so and doesn't take you to the payment. Once you've paid, the place is yours. The beta list closes after the 100th payment, or when the 12 weeks start, whichever comes first: the last day to pay is Sunday, January 3, 2027, wherever you are in the United States. A payment made after that, from 5am New York time on January 4, 2027 (midnight in Hawaii), can't get a place: we refund it right away and email you to say so. The waitlist stays open, and we email it if more places open and when the iOS and Android apps launch.
Everyone starts together. You can set up your account from Monday, December 28, 2026, and the beta's 12 weeks run from Monday, January 4, to Sunday, March 28, 2027.
The beta itself is free. The deposit isn't a fee, and it has nothing to do with how often you train, log or check in. If you go quiet, Cherrie checks in with you after 3 days and again after 7, and nothing else changes: your place and your deposit stay yours.
At the end of your 12 weeks, we refund it, and everyone's goes back at the same time. On Monday, March 29, 2027, we send all $21 back to the card you paid with, whether or not you keep using Cherrie, and whether you stayed for the 12 weeks, left early, deleted your account or had it closed by us. There's nothing to choose and nothing to ask for. If we end the beta early, everyone's goes back then.
A payment that doesn't get a place goes back straight away. If the beta isn't available where you live, you pay a second time, you pay after we've removed you from the beta, you're under 18, or you pay after the last day to pay, we refund that payment right away, without waiting for March 29, and email you to say why.
How refunds work. Your refund goes to the card you paid with: on March 29, 2027, or, for a payment that doesn't get a place, within 5 business days of when we receive it, or of when we learn you're under 18. Your bank can take 5 to 10 business days to show it. You get the full $21: we pay the processor's fees. If your card can't take the refund, we'll email you to arrange another way. Your deposit can't be transferred to anyone else, and it earns no interest.
After the beta: the web app. If you'd like to keep using Cherrie after your 12 weeks, the web app is $9.99 a month. You're only charged if you subscribe yourself. Before you do, the sign-up page shows the price, that it renews every month on the day you subscribed until you cancel, and how to cancel, and you agree to that by checking a box yourself; then we email you the same terms, with how to cancel, to keep. You can cancel online at any time, in Settings, as easily as you subscribed: you're not charged again, and you keep the web app until the end of the month you've paid for. We don't refund part of a month, unless the law requires it. If the price or another important term changes, we'll email you between 5 business days and 30 days before it does, saying what changes, how to cancel and the last day to cancel before it applies to you, and you won't be charged a higher price unless you agree to it.
When the iOS and Android apps launch, at their standard price, the web app closes and its subscription ends, with no more charges. If you're subscribed when it closes, you can move over to the iOS or Android app, billed by the app store you use, under its terms. If you had a place in the beta, you keep $9.99 a month there for as long as you stay subscribed; if you cancel, the price ends, and it can't be passed to anyone else. Otherwise, your first 3 months there are $9.99 a month, then the apps' standard price, which you'll see before you're charged. Either way, move over within 30 days of the web app closing to keep your price. We'll email you before it closes, with how to move.
Cherrie's Corner is for members only. Every signed-in member of the beta can see what you post there; the public and search engines can't. Your posts show the display name you choose, which starts as the first name you gave Cherrie, with your last initial if you gave your last name.
Be kind. No harassment, hate or bullying, and no comments on anyone's body, weight, size or looks.
Keep it to training and support. No selling, ads or links to buy things, and no diet plans, calorie targets or medical advice for other members.
Keep people's information private, yours included: no addresses, phone numbers or anything someone told you in confidence.
Photos. You can add a photo to a post, and a picture beside your name. They follow these photo rules:
By posting a photo, you confirm it's yours to share and that anyone in it agreed. Before a photo appears, Cherrie, our AI, checks it against these rules. One that clearly breaks a rule isn't posted or kept, and you're told which rule, so you can post without it. One it isn't sure about waits for us to look at it, and only you can see it until then. Your phone leaves out where a photo was taken before it's sent, and we keep only the picture.
Some posts wait before they appear. If a post looks like it mentions self-harm, disordered eating or a crisis, or its photo looks like it shows self-harm, it waits for us to read it before anyone else sees it, and Cherrie sends you a private message with ways to get support straight away.
Report anything that worries you with the Report button, on a post, a reply or someone's picture. A reported photo or picture is hidden until we've looked at it. We can hide or remove posts and photos that break these rules, and close the account of anyone who keeps breaking them.
Your posts are yours. You can delete any of them, and your picture, at any time, and deleting your account deletes all of your posts, replies and photos.
You choose how Cherrie reaches you, in Settings, under Notifications and reminders, and you can change it at any time.
Emails. We email you about your account, your place in the beta and your deposit, and send the reminders and weekly note set in Settings, which you can change or turn off there. They come from hello@coachedbycherrie.com, never mention your health, and you can reply to any of them.
Notifications. Only if you turn them on and your phone allows them. They say only what you're training and when, a nudge to start or to log it, that your check-in is due, what your week ahead holds, that your deposit is on its way back, that it's been a few days since you used Cherrie, or that Cherrie has a note for you, never your health. Turn them off in Settings or in your phone's settings.
Texts from Cherrie. These are the terms of Cherrie's texting program:
AI can be wrong. Cherrie's replies can contain mistakes, including ones that sound confident. Check anything that matters to you, and never rely on Cherrie for anything medical.
Tell us. If a reply, a plan or a number looks wrong, tell us in Beta feedback in Settings, or reply to any of Cherrie's emails. It comes straight to us, and we read every one.
If you break these terms, we can remove what you posted, limit what you can do, or close your account, as Ending your account describes.
We coach you, not their program. If you follow a program, class, studio, coach or app run by someone else, Cherrie coaches you around it: your week, your recovery and the loads you report. We don't review, endorse, correct or take responsibility for anyone else's program, or its content, safety or results.
No affiliation. We aren't affiliated with, endorsed by or paid by any program, app, studio, gym, brand or coach named in Cherrie. Their names and marks belong to their owners, and we use them only to identify training you've told us you do. We receive no commission, referral fee or sponsorship from any of them. If that ever changes, we'll say so plainly, first.
We don't copy their material. We don't reproduce, host or adapt anyone else's workouts, programming, video or writing, or present it as ours. If you want to follow someone else's program, you get it from them, on their terms. A plan you paste in is used only to coach you: it's kept with your account, only you see it, and Cherrie's AI reads it when it answers you.
Facts, not opinions. Anything we say about another program will be fact we can check, or we'll tell you we don't know. We won't judge the quality, safety or effectiveness of programming we can't see.
Their sessions are theirs. We can't see training we didn't design, how it's taught or where it happens, so we're not responsible for injury or loss from another party's program, class, facility or coach, including when we've adjusted your week around it. Nothing here limits our responsibility for our own coaching.
What you tell us about it stays with us. We use what you tell us about your other training only to coach you. We never share it with the program concerned, or contact them about you.
Your data is yours. What you put into Cherrie — your answers, logs, notes and posts — belongs to you. You let us store and use it to run Cherrie for you, as our Privacy Policy and health information policy describe, and to show your posts to other members in Cherrie's Corner. You can ask us for a copy at any time.
Your training helps Cherrie get better. By using Cherrie, you also let us learn from your training (the sessions you do, shorten and skip, the weights you lift, which changes to your plan kept you training, apart from any change made because of something you told Cherrie about your health, and which quiet-day notes were followed by a session), with your name taken off, to make Cherrie better for every woman. We only ever look at totals: never one woman's record, never a total from fewer than 20 women, and never one that could be worked out by subtracting one total from another. Your health answers, and the changes made because of them, are used this way only if you say yes, as our health information policy explains. None of it is ever sold or used for ads.
Cherrie is ours. The app, this site, Cherrie's coaching, plans, writing and design belong to Renna Labs, LLC, apart from the US Department of Agriculture's public-domain food data and typefaces we use under their licenses. You may use them for your own training while you're a member; please don't copy, sell or share them.
Your ideas. If you send us feedback or ideas, you let us use them to improve Cherrie, for good and without owing you anything for them. We won't name you as their source, or quote you, without your yes.
When your 12 weeks are up, Cherrie may ask you, once, whether you'd write a sentence about them that we may quote. It's entirely up to you: saying no changes nothing, and nothing is given in exchange.
If you write one and check the box, you allow us to show it on our website, exactly as you wrote it, with your first name and last initial. We read every one before it's used, and we may decide not to use it. We never quote your weight, measurements or photos. To take yours down at any time, tell us in Beta feedback, and we will.
It's a beta. Features may change, break, pause or stop while we build Cherrie, and the site may sometimes be unavailable. We'll tell you about changes that matter to you. Beta feedback is the best way to tell us what isn't working.
After the 12 weeks. If you'd like to keep using Cherrie, the web app is $9.99 a month after the beta, as The beta, and your deposit describes. If you don't continue, Cherrie stops coaching you from March 29, 2027, but you can still sign in for 90 days to see your history, ask us for a copy of it, or subscribe and carry on where you left off. After those 90 days, we delete your account and everything held for it, and we email you a week before we do.
You can leave at any time. Choose Delete my account at the bottom of Settings: you'll see what's deleted, then check one box to confirm. Your account and what's held for you are deleted straight away, as our Privacy Policy describes, and your deposit still goes back to your card on March 29, 2027, with everyone's. You can also ask us to delete it at hello@coachedbycherrie.com.
We can close an account if someone breaks these terms or the rules for Cherrie's Corner, if the law requires it, if it belongs to someone under 18 or someone who doesn't live where the beta is available, if its only payment came after the beta ended, or if we end the beta. We'll tell you why, unless the law or someone's safety prevents it, and we refund your deposit as The beta, and your deposit describes. A closed account is deleted 30 days after we close it, so a mistake can be put right first, or straight away if it belongs to someone under 18.
Cherrie is provided "as is" and "as available." As far as the law allows, we make no promises beyond the ones in these terms, including that Cherrie will always be available or free of errors, that its advice will suit you, or that you'll reach any particular result.
As far as the law allows, we aren't liable for indirect, incidental, special or consequential losses arising from Cherrie, or for lost data. If we're liable to you for anything else, our total liability is limited to $100, or to what you paid us for Cherrie, apart from your deposit, in the 12 months before the claim, whichever is more.
Nothing in these terms limits our promise to refund your deposit, or any liability the law doesn't allow us to limit, such as for gross negligence or willful misconduct.
We'll tell you before changes to these terms take effect, by email and in the app: at least 30 days ahead for changes that matter to you, unless a change is needed sooner for legal or safety reasons. For the web app's price or renewal, its own paragraph, under The beta, and your deposit, says how we tell you. If you don't agree with a change, you can delete your account before it takes effect, and your deposit still goes back to your card on March 29, 2027.
Talk to us first. If something's wrong, email hello@coachedbycherrie.com, and we'll try to put it right within 30 days.
The law. These terms are governed by the laws of the State of New York, apart from its rules on which law applies. Any dispute goes to the state or federal courts in New York State, except that either of us can bring a claim in small claims court. This doesn't take away any rights the law where you live gives you.
These terms, with our Privacy Policy and health information policy, are the whole agreement between you and us about Cherrie. If part of them can't be enforced, the rest still applies. If we don't enforce a part straight away, we can still enforce it later. We're not responsible for delays or failures caused by things outside our reasonable control, like an outage at one of our providers, though we'll do what we reasonably can to keep Cherrie running and your information safe. We send formal messages about these terms to the email on your account; you can send yours to hello@coachedbycherrie.com. You can't transfer your account or these terms to anyone else; we can transfer them only with Coached by Cherrie itself, under the same promises.
Renna Labs, LLC, 418 Broadway, Suite # 12453, Albany, NY 12207 · hello@coachedbycherrie.com